Terms & Conditions

Last Updated: 03-Oct-2025

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE INK AN EPIC SERVICES.

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Ink An Epic ("Company," "we," "our," or "us"), a company registered in Singapore, governing your access to and use of our website, platform, and graphic novel creation services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.

1. Definitions

"Content" means any text, manuscripts, stories, images, graphics, designs, illustrations, audio, video, software, data, and other materials.

"User Content" means all Content that you submit, upload, or provide to us, including manuscripts, stories, text, character descriptions, style preferences, and feedback.

"Output" means the graphic novels, storyboards, illustrations, panels, and other visual materials created by us using your User Content and our Services.

"Platform" means the Ink An Epic website, application, and any related services we provide.

"Intellectual Property Rights" means all patents, rights to inventions, copyright and related rights, trademarks, trade names, domain names, rights in get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database rights, topography rights, moral rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection in any part of the world.

2. Eligibility and Account Registration

2.1 Age and Capacity

You must be at least 18 years of age and have the legal capacity to enter into binding contracts to use our Services. If you are registering on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2.2 Account Creation

To access certain features of our Services, you must create an account by providing accurate, current, and complete information, including:

  • Full name and contact information

  • Email address

  • Company or organization name (if applicable)

  • Payment information (when applicable)

2.3 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials

  • All activities that occur under your account

  • Notifying us immediately of any unauthorized access or security breach

You agree not to:

  • Share your account credentials with others

  • Create multiple accounts for yourself

  • Use another person's account without permission

  • Create an account using false or misleading information

2.4 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without cause or notice, if we believe you have violated these Terms or engaged in fraudulent, abusive, or illegal activity.

3. Services Description

3.1 Overview

Ink An Epic provides AI-assisted graphic novel creation services that transform written stories and manuscripts into visual graphic novels. Our Services include:

  • AI-powered storyboarding

  • Character design and consistency

  • Panel layout and composition

  • Illustration in multiple art styles

  • Editorial review and refinement

  • Professional artist production

  • Publication-ready output delivery

3.2 Service Delivery Process

Our typical workflow includes:

  1. You upload your manuscript and define your creative vision

  2. Our AI systems generate initial storyboards

  3. You review and provide feedback

  4. We refine the storyboard based on your input

  5. Our expert artists produce final illustrations

  6. We deliver publication-ready graphic novels

3.3 Beta Access

During our beta phase, Services may be provided on an invitation-only basis. Beta features are provided "as is" and may contain bugs, errors, or incomplete functionality. We may modify, suspend, or discontinue beta features at any time without notice.

3.4 No Guarantee of Availability

We do not guarantee that our Services will be available at all times or will be uninterrupted, timely, secure, or error-free. We reserve the right to modify, suspend, or discontinue any part of our Services at any time.

4. Intellectual Property Rights

4.1 Your Ownership of User Content

You retain all ownership rights to your User Content. When you upload manuscripts, stories, or other materials to our Platform, you continue to own all rights, title, and interest in that content.

4.2 License Grant to Us

By submitting User Content to our Services, you grant us a limited, non-exclusive, worldwide, royalty-free license to:

  • Access, use, store, and process your User Content

  • Create derivative works (the Output) based on your User Content

  • Use AI models and human artists to transform your content into graphic novels

  • Display your User Content and Output to you through our Platform

This license exists solely to provide our Services to you and terminates when you delete your User Content or close your account, except for:

  • Content retained in backup systems for a reasonable period

  • Content we are required to retain by law

  • Anonymized data used for service improvement

4.3 Your Ownership of Output

You own the Output we create for you. Upon full payment of any applicable fees, all rights, title, and interest in the Output (graphic novels, illustrations, panels, etc.) transfer to you, subject to Section 4.4 below.

4.4 Our Retained Rights

We retain:

  • Rights to our proprietary AI systems, tools, processes, and methodologies

  • Rights to use anonymized, aggregated data for service improvement

  • Rights to our house art styles and design systems

  • The right to display your Output in our portfolio (with your permission)

  • Rights to any pre-existing materials, templates, or assets we incorporate

4.5 Promotional Use

With your prior written consent, we may:

  • Display your Output in our marketing materials, website, and portfolio

  • Use your Output as case studies or examples of our work

  • Reference your project in sales presentations

You may revoke this consent at any time by notifying us in writing.

4.6 Representations and Warranties

You represent and warrant that:

  • You own or have obtained all necessary rights to your User Content

  • Your User Content does not infringe any third-party Intellectual Property Rights

  • You have the authority to grant us the licenses described in these Terms

  • Your User Content complies with all applicable laws and these Terms

4.7 Third-Party Materials

If you request that we incorporate third-party materials (such as licensed characters, trademarked content, or copyrighted works) into your Output, you are solely responsible for:

  • Obtaining all necessary permissions and licenses

  • Ensuring compliance with all terms and conditions

  • Any claims arising from unauthorized use of such materials

5. AI Models and Technology

5.1 Third-Party AI Models

We use frontier AI models from leading providers including OpenAI, Anthropic, and Google. These models are:

  • Trained by their respective creators on various data sources

  • NOT trained on your User Content or manuscripts

  • Subject to their providers' terms and data handling policies

5.2 Data Processing

Your manuscripts and User Content are:

  • Processed through AI models solely to provide our Services

  • Not used to train or improve third-party AI models

  • Kept confidential and isolated from other users' projects

  • Protected by security measures described in our Privacy Policy

5.3 Human-in-the-Loop

Our Services combine AI technology with human expertise:

  • Editors oversee story pacing and narrative flow

  • Illustrators refine AI drafts and create professional artwork

  • Our art team maintains quality control and style consistency

5.4 No Guarantee of Output Quality

While we strive to deliver high-quality Output, we do not guarantee that:

  • The Output will meet your exact expectations or specifications

  • The AI-generated content will be free from errors or inconsistencies

  • The Output will be suitable for any particular purpose

  • The creative direction will match your subjective preferences

6. Prohibited Uses and Content

6.1 Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to use our Services:

For Illegal Activities:

  • To violate any applicable laws, regulations, or third-party rights

  • To promote or facilitate illegal activities

  • To engage in fraudulent or deceptive practices

For Harmful Content:

  • To create content that promotes violence, hatred, or discrimination

  • To create sexually explicit content involving minors

  • To create content that harasses, threatens, or intimidates individuals

  • To create defamatory, libelous, or slanderous content

For Intellectual Property Infringement:

  • To upload content you do not have rights to use

  • To infringe copyrights, trademarks, or other Intellectual Property Rights

  • To plagiarize or misappropriate others' creative works

For Malicious Purposes:

  • To introduce viruses, malware, or harmful code

  • To attempt to gain unauthorized access to our systems

  • To interfere with or disrupt our Services or servers

  • To reverse engineer, decompile, or disassemble our technology

For Commercial Misuse:

  • To resell or redistribute our Services without authorization

  • To use our Services to compete with us

  • To scrape, harvest, or collect data from our Platform

6.2 Content Review

We reserve the right, but have no obligation, to:

  • Monitor, review, or moderate User Content

  • Remove or refuse to process any User Content that violates these Terms

  • Suspend or terminate accounts that repeatedly violate our policies

  • Report illegal content to appropriate authorities

6.3 User Responsibility

You are solely responsible for:

  • All User Content you submit

  • Ensuring your content complies with these Terms

  • Any consequences arising from your User Content

  • Obtaining necessary permissions for any third-party materials

7. Payment Terms

7.1 Pricing

Our pricing is determined based on:

  • Project scope and complexity

  • Manuscript length and requirements

  • Art style and customization level

  • Delivery timeline

  • Additional services requested

Pricing will be communicated to you before you commit to a project.

7.2 Payment Methods

We accept payment through:

  • Credit and debit cards

  • Bank transfers

  • Other payment methods as specified on our Platform

Payments are processed securely through third-party payment processors. You agree to pay all applicable fees and charges.

7.3 Billing and Invoicing

  • You will be billed according to the payment schedule agreed upon for your project

  • Invoices will be sent to your registered email address

  • Payment is due according to the terms specified in your invoice

  • Late payments may result in service suspension or termination

7.4 Refunds and Cancellations

Our refund policy is as follows:

  • Before Work Begins: Full refund if you cancel before we start processing your project

  • During Storyboarding Phase: Partial refund minus work completed

  • After Artist Production Begins: No refund, as significant resources have been committed

  • After Delivery: No refunds for completed Output

Refund requests must be submitted in writing to [insert email]. We will review requests on a case-by-case basis.

7.5 Taxes

You are responsible for all applicable taxes, duties, and governmental charges. If we are required to collect or pay taxes, those amounts will be added to your invoice.

7.6 Payment Disputes

If you dispute any charges, you must notify us within 30 days of the charge. We will investigate and respond to your dispute in good faith.

8. Revision and Feedback Process

8.1 Review Periods

You will have specified periods to review and provide feedback on:

  • Initial storyboards

  • Character designs

  • Draft illustrations

  • Final output

Review periods will be communicated for each project phase.

8.2 Revision Rounds

Your project includes a specified number of revision rounds as agreed in your project scope. Additional revisions beyond the agreed scope may incur additional charges.

8.3 Timely Feedback

You agree to:

  • Provide feedback within the specified review periods

  • Give clear, actionable feedback

  • Respond to our questions and requests for clarification in a timely manner

Delayed feedback may impact project timelines.

8.4 Approval and Sign-Off

By approving any stage of the project, you acknowledge that the work meets your requirements for that phase. Significant changes requested after approval may be treated as new work and may incur additional charges.

9. Confidentiality

9.1 Confidential Information

"Confidential Information" means any non-public information disclosed by either party, including:

  • Your manuscripts, story ideas, and creative concepts

  • Our proprietary processes, methodologies, and tools

  • Business terms, pricing, and project details

  • Any information marked as confidential

9.2 Obligations

Both parties agree to:

  • Keep Confidential Information confidential

  • Use Confidential Information only for the purposes of these Terms

  • Protect Confidential Information with reasonable security measures

  • Not disclose Confidential Information to third parties without consent

9.3 Exceptions

Confidential Information does not include information that:

  • Is or becomes publicly available through no breach of these Terms

  • Was rightfully known prior to disclosure

  • Is independently developed without use of Confidential Information

  • Must be disclosed by law or court order

9.4 Return or Destruction

Upon termination or request, each party will return or destroy all Confidential Information of the other party, except for information we must retain for legal compliance.

10. Data Protection and Privacy

Your personal data and privacy are governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you acknowledge that you have read and understood our Privacy Policy.

Key points:

  • We collect and process personal data as described in our Privacy Policy

  • We comply with the Singapore Personal Data Protection Act (PDPA)

  • Your manuscripts are kept confidential and secure

  • We do not use your content to train AI models

  • You have rights regarding your personal data as described in our Privacy Policy

11. Disclaimers and Warranties

11.1 Service "As Is"

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Accuracy, reliability, or quality

  • Uninterrupted or error-free operation

11.2 No Guarantee of Results

WE DO NOT WARRANT THAT:

  • The Services will meet your specific requirements

  • The Output will achieve commercial success

  • The Services will be available at all times

  • All errors or defects will be corrected

  • The Services are free from viruses or harmful components

11.3 Third-Party Services

We are not responsible for:

  • Third-party AI models and their performance

  • Third-party payment processors

  • Third-party websites or services linked from our Platform

  • Actions or omissions of third-party service providers

11.4 User Responsibility

You acknowledge that:

  • You use our Services at your own risk

  • You are responsible for backup copies of your User Content

  • You should review all Output before publication or distribution

  • Creative outcomes are subjective and may vary

11.5 Beta Services

BETA FEATURES ARE PROVIDED FOR TESTING PURPOSES ONLY AND MAY CONTAIN BUGS, ERRORS, OR INCOMPLETE FUNCTIONALITY. WE MAKE NO WARRANTIES REGARDING BETA FEATURES AND MAY MODIFY OR DISCONTINUE THEM AT ANY TIME.

12. Limitation of Liability

12.1 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR SGD $1,000, WHICHEVER IS GREATER.

12.2 Excluded Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, consequential, or punitive damages

  • Loss of profits, revenue, data, or business opportunities

  • Cost of substitute services or procurement

  • Loss of goodwill or reputation

  • Any damages arising from your use or inability to use our Services

  • Any damages arising from reliance on content or Output

THESE LIMITATIONS APPLY EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12.3 Exceptions

Nothing in these Terms excludes or limits our liability for:

  • Death or personal injury caused by our negligence

  • Fraud or fraudulent misrepresentation

  • Any liability that cannot be excluded by law

12.4 Basis of Bargain

You acknowledge that the limitations in this section reflect a reasonable allocation of risk and are a fundamental basis of our agreement. We would not provide the Services without these limitations.

13. Indemnification

13.1 Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless Ink An Epic, its affiliates, and their respective directors, officers, employees, agents, and contractors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

  • Your User Content and any claims that it infringes third-party rights

  • Your use or misuse of our Services

  • Your violation of these Terms

  • Your violation of any applicable laws or regulations

  • Your violation of any third-party rights

  • Any disputes between you and other users or third parties

13.2 Defense

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate with our defense and not settle any matter without our prior written consent.

14. Term and Termination

14.1 Term

These Terms commence when you first access or use our Services and continue until terminated in accordance with this section.

14.2 Termination by You

You may terminate your account at any time by:

  • Contacting us at [insert email]

  • Following the account closure process on our Platform

  • Providing written notice of termination

14.3 Termination by Us

We may suspend or terminate your access to our Services immediately, with or without notice, if:

  • You breach these Terms

  • You engage in fraudulent, abusive, or illegal activity

  • Your account has been inactive for an extended period

  • We discontinue the Services

  • Required by law or regulatory authorities

14.4 Effect of Termination

Upon termination:

  • Your right to access and use the Services immediately ceases

  • We may delete your account and User Content (subject to retention requirements)

  • You remain obligated to pay any outstanding fees

  • Sections that by their nature should survive will continue (including IP rights, disclaimers, limitations of liability, and indemnification)

14.5 Data Retention After Termination

Following termination:

  • We may retain User Content in backup systems for up to 90 days

  • We may retain data required for legal compliance (typically 7 years)

  • We may retain anonymized, aggregated data indefinitely

  • You may request data deletion subject to our legal obligations

14.6 No Refunds Upon Termination

Termination does not entitle you to any refunds for prepaid fees or unused services, except as required by law.

15. Dispute Resolution and Governing Law

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles.

15.2 Jurisdiction

Subject to the arbitration provisions below, you agree that any legal action or proceeding arising out of or relating to these Terms or our Services shall be brought exclusively in the courts of Singapore, and you consent to the personal jurisdiction of such courts.

15.3 Informal Dispute Resolution

Before initiating formal proceedings, you agree to contact us at [insert email] and attempt to resolve the dispute informally. We will attempt to resolve the dispute through good faith negotiations for at least 30 days.

15.4 Arbitration (Optional - Consult Legal Counsel)

[Note: Whether to include binding arbitration is a business decision. Consult with your legal counsel. If included:]

If informal resolution fails, you agree that disputes will be resolved through binding arbitration in Singapore under the rules of the Singapore International Arbitration Centre (SIAC). The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding.

Exceptions: Either party may seek injunctive or equitable relief in court to protect intellectual property rights.

15.5 Class Action Waiver

TO THE EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE WILL BE RESOLVED ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE ACTION.

15.6 Limitation Period

You agree that any claim arising out of these Terms or our Services must be filed within one (1) year after the claim arose. Otherwise, the claim is permanently barred.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and us regarding the Services and supersede all prior agreements and understandings.

16.2 Amendments

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

  • Posting the updated Terms on our website

  • Updating the "Last Updated" date

  • Sending email notification for significant changes (where required)

Your continued use of the Services after changes take effect constitutes your acceptance of the modified Terms. If you do not agree to the changes, you must stop using our Services.

16.3 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

16.4 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by our authorized representative.

16.5 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign or transfer these Terms, in whole or in part, to:

  • A subsidiary or affiliate

  • An acquirer of our equity, business, or assets

  • A successor by merger

16.6 No Third-Party Beneficiaries

These Terms are between you and us. No third party has any rights to enforce any provision of these Terms.

16.7 Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including:

  • Acts of God, natural disasters, or severe weather

  • War, terrorism, or civil unrest

  • Government actions or regulations

  • Labor disputes or strikes

  • Internet or telecommunications failures

  • Failures of third-party service providers

16.8 Independent Contractors

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and us. Neither party has authority to bind the other.

16.9 Notices

Notices to You: We may provide notices to you by:

  • Email to your registered email address

  • Posting on our Platform

  • In-app notifications

Notices to Us: You may provide notices to us by:

  • Email: [insert legal notices email]

  • Postal mail: [insert registered Singapore address]

Notices are effective upon receipt.

16.10 Language

These Terms are prepared in English. In the event of any conflict between the English version and any translation, the English version shall prevail.

16.11 Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

17. Contact Information

For questions, concerns, or notices regarding these Terms, please contact us:

Ink An Epic
59 UBI AVENUE 1, #03-11, SINGAPORE 408938

General Inquiries:
Email: info@inkanepic.com

Legal Notices:
Email: info@inkanepic.com

Customer Support:
Email: info@inkanepic.com

Business Hours:
Monday-Friday 9.00AM - 6.00PM Singapore time

18. Acknowledgment and Acceptance

BY CLICKING "I AGREE," CREATING AN ACCOUNT, OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT:

✓ You have read and understood these Terms
✓ You agree to be bound by these Terms
✓ You have read and understood our Privacy Policy
✓ You meet the eligibility requirements
✓ You have the authority to enter into this agreement

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE OUR SERVICES.

End of Terms and Conditions

Join a select group of publishers, authors, and agencies testing the future of graphic storytelling.

© 2025 Ink An Epic Pte Ltd. All rights reserved.

Join a select group of publishers, authors, and agencies testing the future of graphic storytelling.

© 2025 Ink An Epic Pte Ltd. All rights reserved.

Join a select group of publishers, authors, and agencies testing the future of graphic storytelling.

© 2025 Ink An Epic Pte Ltd. All rights reserved.

Join a select group of publishers, authors, and agencies testing the future of graphic storytelling.

© 2025 Ink An Epic Pte Ltd. All rights reserved.