Terms & Conditions
Last Updated: 03-Oct-2025
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE INK AN EPIC SERVICES.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Ink An Epic ("Company," "we," "our," or "us"), a company registered in Singapore, governing your access to and use of our website, platform, and graphic novel creation services (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.
1. Definitions
"Content" means any text, manuscripts, stories, images, graphics, designs, illustrations, audio, video, software, data, and other materials.
"User Content" means all Content that you submit, upload, or provide to us, including manuscripts, stories, text, character descriptions, style preferences, and feedback.
"Output" means the graphic novels, storyboards, illustrations, panels, and other visual materials created by us using your User Content and our Services.
"Platform" means the Ink An Epic website, application, and any related services we provide.
"Intellectual Property Rights" means all patents, rights to inventions, copyright and related rights, trademarks, trade names, domain names, rights in get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database rights, topography rights, moral rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection in any part of the world.
2. Eligibility and Account Registration
2.1 Age and Capacity
You must be at least 18 years of age and have the legal capacity to enter into binding contracts to use our Services. If you are registering on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
2.2 Account Creation
To access certain features of our Services, you must create an account by providing accurate, current, and complete information, including:
Full name and contact information
Email address
Company or organization name (if applicable)
Payment information (when applicable)
2.3 Account Security
You are responsible for:
Maintaining the confidentiality of your account credentials
All activities that occur under your account
Notifying us immediately of any unauthorized access or security breach
You agree not to:
Share your account credentials with others
Create multiple accounts for yourself
Use another person's account without permission
Create an account using false or misleading information
2.4 Account Termination
We reserve the right to suspend or terminate your account at any time, with or without cause or notice, if we believe you have violated these Terms or engaged in fraudulent, abusive, or illegal activity.
3. Services Description
3.1 Overview
Ink An Epic provides AI-assisted graphic novel creation services that transform written stories and manuscripts into visual graphic novels. Our Services include:
AI-powered storyboarding
Character design and consistency
Panel layout and composition
Illustration in multiple art styles
Editorial review and refinement
Professional artist production
Publication-ready output delivery
3.2 Service Delivery Process
Our typical workflow includes:
You upload your manuscript and define your creative vision
Our AI systems generate initial storyboards
You review and provide feedback
We refine the storyboard based on your input
Our expert artists produce final illustrations
We deliver publication-ready graphic novels
3.3 Beta Access
During our beta phase, Services may be provided on an invitation-only basis. Beta features are provided "as is" and may contain bugs, errors, or incomplete functionality. We may modify, suspend, or discontinue beta features at any time without notice.
3.4 No Guarantee of Availability
We do not guarantee that our Services will be available at all times or will be uninterrupted, timely, secure, or error-free. We reserve the right to modify, suspend, or discontinue any part of our Services at any time.
4. Intellectual Property Rights
4.1 Your Ownership of User Content
You retain all ownership rights to your User Content. When you upload manuscripts, stories, or other materials to our Platform, you continue to own all rights, title, and interest in that content.
4.2 License Grant to Us
By submitting User Content to our Services, you grant us a limited, non-exclusive, worldwide, royalty-free license to:
Access, use, store, and process your User Content
Create derivative works (the Output) based on your User Content
Use AI models and human artists to transform your content into graphic novels
Display your User Content and Output to you through our Platform
This license exists solely to provide our Services to you and terminates when you delete your User Content or close your account, except for:
Content retained in backup systems for a reasonable period
Content we are required to retain by law
Anonymized data used for service improvement
4.3 Your Ownership of Output
You own the Output we create for you. Upon full payment of any applicable fees, all rights, title, and interest in the Output (graphic novels, illustrations, panels, etc.) transfer to you, subject to Section 4.4 below.
4.4 Our Retained Rights
We retain:
Rights to our proprietary AI systems, tools, processes, and methodologies
Rights to use anonymized, aggregated data for service improvement
Rights to our house art styles and design systems
The right to display your Output in our portfolio (with your permission)
Rights to any pre-existing materials, templates, or assets we incorporate
4.5 Promotional Use
With your prior written consent, we may:
Display your Output in our marketing materials, website, and portfolio
Use your Output as case studies or examples of our work
Reference your project in sales presentations
You may revoke this consent at any time by notifying us in writing.
4.6 Representations and Warranties
You represent and warrant that:
You own or have obtained all necessary rights to your User Content
Your User Content does not infringe any third-party Intellectual Property Rights
You have the authority to grant us the licenses described in these Terms
Your User Content complies with all applicable laws and these Terms
4.7 Third-Party Materials
If you request that we incorporate third-party materials (such as licensed characters, trademarked content, or copyrighted works) into your Output, you are solely responsible for:
Obtaining all necessary permissions and licenses
Ensuring compliance with all terms and conditions
Any claims arising from unauthorized use of such materials
5. AI Models and Technology
5.1 Third-Party AI Models
We use frontier AI models from leading providers including OpenAI, Anthropic, and Google. These models are:
Trained by their respective creators on various data sources
NOT trained on your User Content or manuscripts
Subject to their providers' terms and data handling policies
5.2 Data Processing
Your manuscripts and User Content are:
Processed through AI models solely to provide our Services
Not used to train or improve third-party AI models
Kept confidential and isolated from other users' projects
Protected by security measures described in our Privacy Policy
5.3 Human-in-the-Loop
Our Services combine AI technology with human expertise:
Editors oversee story pacing and narrative flow
Illustrators refine AI drafts and create professional artwork
Our art team maintains quality control and style consistency
5.4 No Guarantee of Output Quality
While we strive to deliver high-quality Output, we do not guarantee that:
The Output will meet your exact expectations or specifications
The AI-generated content will be free from errors or inconsistencies
The Output will be suitable for any particular purpose
The creative direction will match your subjective preferences
6. Prohibited Uses and Content
6.1 Acceptable Use
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to use our Services:
For Illegal Activities:
To violate any applicable laws, regulations, or third-party rights
To promote or facilitate illegal activities
To engage in fraudulent or deceptive practices
For Harmful Content:
To create content that promotes violence, hatred, or discrimination
To create sexually explicit content involving minors
To create content that harasses, threatens, or intimidates individuals
To create defamatory, libelous, or slanderous content
For Intellectual Property Infringement:
To upload content you do not have rights to use
To infringe copyrights, trademarks, or other Intellectual Property Rights
To plagiarize or misappropriate others' creative works
For Malicious Purposes:
To introduce viruses, malware, or harmful code
To attempt to gain unauthorized access to our systems
To interfere with or disrupt our Services or servers
To reverse engineer, decompile, or disassemble our technology
For Commercial Misuse:
To resell or redistribute our Services without authorization
To use our Services to compete with us
To scrape, harvest, or collect data from our Platform
6.2 Content Review
We reserve the right, but have no obligation, to:
Monitor, review, or moderate User Content
Remove or refuse to process any User Content that violates these Terms
Suspend or terminate accounts that repeatedly violate our policies
Report illegal content to appropriate authorities
6.3 User Responsibility
You are solely responsible for:
All User Content you submit
Ensuring your content complies with these Terms
Any consequences arising from your User Content
Obtaining necessary permissions for any third-party materials
7. Payment Terms
7.1 Pricing
Our pricing is determined based on:
Project scope and complexity
Manuscript length and requirements
Art style and customization level
Delivery timeline
Additional services requested
Pricing will be communicated to you before you commit to a project.
7.2 Payment Methods
We accept payment through:
Credit and debit cards
Bank transfers
Other payment methods as specified on our Platform
Payments are processed securely through third-party payment processors. You agree to pay all applicable fees and charges.
7.3 Billing and Invoicing
You will be billed according to the payment schedule agreed upon for your project
Invoices will be sent to your registered email address
Payment is due according to the terms specified in your invoice
Late payments may result in service suspension or termination
7.4 Refunds and Cancellations
Our refund policy is as follows:
Before Work Begins: Full refund if you cancel before we start processing your project
During Storyboarding Phase: Partial refund minus work completed
After Artist Production Begins: No refund, as significant resources have been committed
After Delivery: No refunds for completed Output
Refund requests must be submitted in writing to [insert email]. We will review requests on a case-by-case basis.
7.5 Taxes
You are responsible for all applicable taxes, duties, and governmental charges. If we are required to collect or pay taxes, those amounts will be added to your invoice.
7.6 Payment Disputes
If you dispute any charges, you must notify us within 30 days of the charge. We will investigate and respond to your dispute in good faith.
8. Revision and Feedback Process
8.1 Review Periods
You will have specified periods to review and provide feedback on:
Initial storyboards
Character designs
Draft illustrations
Final output
Review periods will be communicated for each project phase.
8.2 Revision Rounds
Your project includes a specified number of revision rounds as agreed in your project scope. Additional revisions beyond the agreed scope may incur additional charges.
8.3 Timely Feedback
You agree to:
Provide feedback within the specified review periods
Give clear, actionable feedback
Respond to our questions and requests for clarification in a timely manner
Delayed feedback may impact project timelines.
8.4 Approval and Sign-Off
By approving any stage of the project, you acknowledge that the work meets your requirements for that phase. Significant changes requested after approval may be treated as new work and may incur additional charges.
9. Confidentiality
9.1 Confidential Information
"Confidential Information" means any non-public information disclosed by either party, including:
Your manuscripts, story ideas, and creative concepts
Our proprietary processes, methodologies, and tools
Business terms, pricing, and project details
Any information marked as confidential
9.2 Obligations
Both parties agree to:
Keep Confidential Information confidential
Use Confidential Information only for the purposes of these Terms
Protect Confidential Information with reasonable security measures
Not disclose Confidential Information to third parties without consent
9.3 Exceptions
Confidential Information does not include information that:
Is or becomes publicly available through no breach of these Terms
Was rightfully known prior to disclosure
Is independently developed without use of Confidential Information
Must be disclosed by law or court order
9.4 Return or Destruction
Upon termination or request, each party will return or destroy all Confidential Information of the other party, except for information we must retain for legal compliance.
10. Data Protection and Privacy
Your personal data and privacy are governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you acknowledge that you have read and understood our Privacy Policy.
Key points:
We collect and process personal data as described in our Privacy Policy
We comply with the Singapore Personal Data Protection Act (PDPA)
Your manuscripts are kept confidential and secure
We do not use your content to train AI models
You have rights regarding your personal data as described in our Privacy Policy
11. Disclaimers and Warranties
11.1 Service "As Is"
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
Warranties of merchantability
Fitness for a particular purpose
Non-infringement
Accuracy, reliability, or quality
Uninterrupted or error-free operation
11.2 No Guarantee of Results
WE DO NOT WARRANT THAT:
The Services will meet your specific requirements
The Output will achieve commercial success
The Services will be available at all times
All errors or defects will be corrected
The Services are free from viruses or harmful components
11.3 Third-Party Services
We are not responsible for:
Third-party AI models and their performance
Third-party payment processors
Third-party websites or services linked from our Platform
Actions or omissions of third-party service providers
11.4 User Responsibility
You acknowledge that:
You use our Services at your own risk
You are responsible for backup copies of your User Content
You should review all Output before publication or distribution
Creative outcomes are subjective and may vary
11.5 Beta Services
BETA FEATURES ARE PROVIDED FOR TESTING PURPOSES ONLY AND MAY CONTAIN BUGS, ERRORS, OR INCOMPLETE FUNCTIONALITY. WE MAKE NO WARRANTIES REGARDING BETA FEATURES AND MAY MODIFY OR DISCONTINUE THEM AT ANY TIME.
12. Limitation of Liability
12.1 Liability Cap
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR SGD $1,000, WHICHEVER IS GREATER.
12.2 Excluded Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:
Indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Cost of substitute services or procurement
Loss of goodwill or reputation
Any damages arising from your use or inability to use our Services
Any damages arising from reliance on content or Output
THESE LIMITATIONS APPLY EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
12.3 Exceptions
Nothing in these Terms excludes or limits our liability for:
Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded by law
12.4 Basis of Bargain
You acknowledge that the limitations in this section reflect a reasonable allocation of risk and are a fundamental basis of our agreement. We would not provide the Services without these limitations.
13. Indemnification
13.1 Your Indemnification Obligations
You agree to indemnify, defend, and hold harmless Ink An Epic, its affiliates, and their respective directors, officers, employees, agents, and contractors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:
Your User Content and any claims that it infringes third-party rights
Your use or misuse of our Services
Your violation of these Terms
Your violation of any applicable laws or regulations
Your violation of any third-party rights
Any disputes between you and other users or third parties
13.2 Defense
We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate with our defense and not settle any matter without our prior written consent.
14. Term and Termination
14.1 Term
These Terms commence when you first access or use our Services and continue until terminated in accordance with this section.
14.2 Termination by You
You may terminate your account at any time by:
Contacting us at [insert email]
Following the account closure process on our Platform
Providing written notice of termination
14.3 Termination by Us
We may suspend or terminate your access to our Services immediately, with or without notice, if:
You breach these Terms
You engage in fraudulent, abusive, or illegal activity
Your account has been inactive for an extended period
We discontinue the Services
Required by law or regulatory authorities
14.4 Effect of Termination
Upon termination:
Your right to access and use the Services immediately ceases
We may delete your account and User Content (subject to retention requirements)
You remain obligated to pay any outstanding fees
Sections that by their nature should survive will continue (including IP rights, disclaimers, limitations of liability, and indemnification)
14.5 Data Retention After Termination
Following termination:
We may retain User Content in backup systems for up to 90 days
We may retain data required for legal compliance (typically 7 years)
We may retain anonymized, aggregated data indefinitely
You may request data deletion subject to our legal obligations
14.6 No Refunds Upon Termination
Termination does not entitle you to any refunds for prepaid fees or unused services, except as required by law.
15. Dispute Resolution and Governing Law
15.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles.
15.2 Jurisdiction
Subject to the arbitration provisions below, you agree that any legal action or proceeding arising out of or relating to these Terms or our Services shall be brought exclusively in the courts of Singapore, and you consent to the personal jurisdiction of such courts.
15.3 Informal Dispute Resolution
Before initiating formal proceedings, you agree to contact us at [insert email] and attempt to resolve the dispute informally. We will attempt to resolve the dispute through good faith negotiations for at least 30 days.
15.4 Arbitration (Optional - Consult Legal Counsel)
[Note: Whether to include binding arbitration is a business decision. Consult with your legal counsel. If included:]
If informal resolution fails, you agree that disputes will be resolved through binding arbitration in Singapore under the rules of the Singapore International Arbitration Centre (SIAC). The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding.
Exceptions: Either party may seek injunctive or equitable relief in court to protect intellectual property rights.
15.5 Class Action Waiver
TO THE EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE WILL BE RESOLVED ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE ACTION.
15.6 Limitation Period
You agree that any claim arising out of these Terms or our Services must be filed within one (1) year after the claim arose. Otherwise, the claim is permanently barred.
16. General Provisions
16.1 Entire Agreement
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and us regarding the Services and supersede all prior agreements and understandings.
16.2 Amendments
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
Posting the updated Terms on our website
Updating the "Last Updated" date
Sending email notification for significant changes (where required)
Your continued use of the Services after changes take effect constitutes your acceptance of the modified Terms. If you do not agree to the changes, you must stop using our Services.
16.3 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
16.4 Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by our authorized representative.
16.5 Assignment
You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign or transfer these Terms, in whole or in part, to:
A subsidiary or affiliate
An acquirer of our equity, business, or assets
A successor by merger
16.6 No Third-Party Beneficiaries
These Terms are between you and us. No third party has any rights to enforce any provision of these Terms.
16.7 Force Majeure
We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including:
Acts of God, natural disasters, or severe weather
War, terrorism, or civil unrest
Government actions or regulations
Labor disputes or strikes
Internet or telecommunications failures
Failures of third-party service providers
16.8 Independent Contractors
Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and us. Neither party has authority to bind the other.
16.9 Notices
Notices to You: We may provide notices to you by:
Email to your registered email address
Posting on our Platform
In-app notifications
Notices to Us: You may provide notices to us by:
Email: [insert legal notices email]
Postal mail: [insert registered Singapore address]
Notices are effective upon receipt.
16.10 Language
These Terms are prepared in English. In the event of any conflict between the English version and any translation, the English version shall prevail.
16.11 Headings
Section headings are for convenience only and do not affect the interpretation of these Terms.
17. Contact Information
For questions, concerns, or notices regarding these Terms, please contact us:
Ink An Epic
59 UBI AVENUE 1, #03-11, SINGAPORE 408938
General Inquiries:
Email: info@inkanepic.com
Legal Notices:
Email: info@inkanepic.com
Customer Support:
Email: info@inkanepic.com
Business Hours:
Monday-Friday 9.00AM - 6.00PM Singapore time
18. Acknowledgment and Acceptance
BY CLICKING "I AGREE," CREATING AN ACCOUNT, OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT:
✓ You have read and understood these Terms
✓ You agree to be bound by these Terms
✓ You have read and understood our Privacy Policy
✓ You meet the eligibility requirements
✓ You have the authority to enter into this agreement
IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE OUR SERVICES.
End of Terms and Conditions
